Salesforce Interview Questions and Answers
Questions and Answers
Salesforce objects refer to dedicated data tables that store valuable information about a company’s customers, leads, or employees. Custom Salesforce object is a data table created by your organization according to your company’s requirements. Unlike standard objects, these objects are not pre-built and do not exist in your Salesforce org since its implementation.
Here is what a custom Salesforce object allows you to do:
- Tracking specific tasks and events
- Creating custom fields
- Relating custom objects to specific records
- Building page layouts
- Creating reports and dashboards
- Creating custom tabs for custom objects
- Analyzing the data contained in a custom object
In Salesforce, a self-relationship refers to a lookup relationship in the same Salesforce object. This premise helps users take an object and create relationships with other Salesforce objects.
Here are a few major instances that may lead to data loss in Salesforce:
- Making changes in the date and time of the records stored
- Migrating data between two platforms and across two different data types
- Moving from a checkbox, multi-select picklist, and auto-number to other data types
- Moving to auto-number except for text
- Changing from text-area to phone, URL, email, and text.
Being a SaaS (software-as-a-solution), Salesforce becomes a subscription-based CRM. This allows organizations to renew their subscriptions or discontinue using the software according to their convenience. This also prevents users from paying penalties, helping them save a fortune. Moreover, being SaaS lets Salesforce users avoid heavy startup and setup fees as the CRM uses an internet interface for implementation.
A trigger is a code executed before or after a specific record is added or altered in your CRM. On the other hand, a workflow refers to an automated process involving a sequence of events fired based on specific evaluation criteria.
A static resource in Salesforce allows users to upload images, jar files, zip files, CSS, and JavaScript files to be visualized on a Visualforce page. A static resource’s optimum size is not more than 250 MB.
The three types of object relationships in Salesforce are:
- One-to-many relationship
- Many-to-many relationship
- Master-detail relationship
The different types of reports available to Salesforce users include:
- Matrix reports, where the records are grouped in rows and columns
- Tabular reports, where the grand total is displayed in the form of a table
- Summary reports, where the data is grouped in columns in detail
- Joined reports, where two or more reports can be joined to make holistic assessments
No, we cannot schedule a dynamic dashboard in Salesforce.
In Salesforce, a junction object is an object used to establish many-to-many relationships between suitable objects. It allows users to link a custom object with multiple child records and connect a child record with a large number of parent records.
In Salesforce, an audit trail is a function that helps you obtain valuable information about the recent setup changes made to your Salesforce org. It also allows you to track the changes made by the administration within your organization. The audit trail is capable of preserving your data for up to 6 months.
A wrapper class in Salesforce is a class with instances that are collections of other Salesforce objects. It allows users to display multiple objects in a single table on a Visualforce page.
Static dashboards are the dashboards available to Salesforce users by default. They are visible to any user and show organization-wide data to everyone having access to your Salesforce org.
SDynamic dashboards, on the other hand, show data personalized for specific users. It is used to obtain user-specific data, such as the deals closed, leads converted, or emails sent by a specific user.
Frequently Asked Questions
Can a Salesforce job help me start my career?
Absolutely! Many freshers and young graduates are entering the IT sector as Salesforce professionals. As learning Salesforce does not require specific educational qualifications, anyone can become a Salesforce professional with the right amount of training. As long as you understand the practical implications of the CRM solution and can use it to resolve your clients’ problems, you can kickstart your professional journey on a high note!
What is the average Salesforce Developer salary in India?
The average Salesforce Developer salary in India is ₹4.9 lacs. As a Salesforce Developer, you can earn anywhere between ₹2.5 to ₹12 lacs annually. If you attain more expertise in the domain, you can push the envelope further and land an even better package.
Why is Salesforce certification important to get better Salesforce jobs?
As becoming a Salesforce professional does not require you to have specific educational qualifications, certification acts as a tool to distinguish highly skilled candidates from their peers. Getting Salesforce certified gives you a stamp of approval from the company itself, officially approving your knowledge and skills regarding the CRM solution.
Which popular companies use Salesforce as their CRM?
Here are some of the most popular companies that use Salesforce as their CRM:
- Amazon Web Services
- Spotify
- Toyota
- T-Mobile
- Macy’s
- American Express
- Walmart
- Yamaha Corporation
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